IT Manager

Job Title: Quality Engineer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Location: Stourport on Severn Type: Permanent Industry: Technical and Engineering Salary: £40kpa + excellent company benefits Workchain is currently seeking a skilled Quality Engineer to join our client in Stourport on Severn on a permanent basis.Reporting to the Quality Manager this positions primary responsibility is to support the operations, ensuring relevant quality standards are in place for the business and employees and that operational procedures meet these standards.&nbsp;Immediate interviews and starts are available.&nbsp;The role will be working on a Monday to Friday basis, 8.30am to 5.00pm. Key Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor, audit and update internal quality systems based on ISO9001, ISO14001 requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the implementation of quality processes and standards across the business·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with internal teams to investigate customer complaints and support where needed·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Gather and collate data to support the preparation of statistical reports·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor the effectiveness of process improvements introduced·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Put forward suggestions for change or improvement to processes·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support any local quality based training requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Engage in sustainability activities and put forward ideas to improve sustainability·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support supply chain audit practices·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure health and safety standards are met and followed·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide training and guidance to production operativesKey Experience:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of ISO9001 / ISO14001·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge and experience of quality tools and process improvement·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Have an experience within a manufacturing environment, ideally plastic extrusions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to apply and implement efficient processesQualifications:City &amp; Guilds or MVQ / BTEC in EngineeringQuality management qualificationsHours of work are Monday to Friday, 8.30 am to 5.00pm.The starting salary is £40kpa, with excellent company benefits.If you are a dedicated and experienced Quality Engineer looking for a new opportunity, then we want to hear from you.Please apply online and complete the application form to be considered for this position.

Quality Engineer

Job Title: Administrator Location: Chesterfield, S44 Type: Permanent Industry: Administration Salary: £28kpa plus excellent company benefitsWorkchain is currently seeking an Administrator for our client in Chesterfield, S44 on a permanent basis.Reporting to the Lead Contract Account Manager, you will provide administrative support to the Contracts Account Managers to ensure the timely processing and delivery of customer orders with a key focus on accuracy and compliance.Candidates will be processing customer information, answering customer enquiries and providing excellent levels of administration support at all times.Key Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Operate as part of a flexible administration team to provide and efficient service to both internal and external teams·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Control stock levels for customer orders·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Operate clear and efficient systems and procedures and regularly monitor these to ensure order entry is in full compliance with the customer requirements and company policies.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide regular administrative support to the Account Manager where necessary·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Liaise regularly with customers and monitor their requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To be responsible for troubleshooting customer account issues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Be able to create and follow up quotations on customer requirementsIdeally candidates will have an experience of working within an administration support role, inbound or outbound call centre or telesales and have an excellent level of administration skills.Hours of work are Monday to Thursday 9.00am to 5.00pm, Friday 9.00am to 2.00pm.The starting salary is £28kpa, with excellent company benefits.Please apply online and complete the application form to be considered for this position.

Administrator

Job Title: Trainee Account Manager Location: Chesterfield, S44 Type: Permanent Industry: Administration Salary: £28kpa plus excellent company benefitsWorkchain is currently seeking a Trainee Account Manager for our client in Chesterfield, S44 on a permanent basis.Reporting to the Lead UK Account Manager, you will be responsible for generating gross profit through developing, negotiating and administrating new and repeat business with customers.Candidates will be processing customer information, answering customer enquiries and providing excellent levels of client service on a daily basis.Key Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Focus on maintaining and developing established customer relationships·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Receive incoming sales enquiries and respond with quotations or information relating to outstanding sales·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Meet or exceed the gross profit target from each allocated customer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide a daily support link to customers and colleagues ensuring customer focus and service is maintained·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maximise potential from new and existing accounts to meet sales and gross profit targets·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and submit administration as requiredRequired Skills and Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficient in excel and word·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work under pressure and to deadlines·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attention to detail·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Focused understanding of customer care and after sales service·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sales and account management experience·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer serviceIdeally candidates will have an experience of working within an inbound or outbound call centre, telemarketing or telesales and have an excellent level of administration skills.Hours of work are Monday to Thursday 9.00am to 5.00pm, Friday 9.00am to 2.00pm.The starting salary is £28kpa, with excellent company benefits.Please apply online and complete the application form to be considered for this position.

Account Manager

Job Title: Export Account Manager Location: Chesterfield, S44 Type: Permanent Industry: Administration Salary: £42kpa plus excellent company benefitsWorkchain is currently seeking an Export Account Manager for our client in Chesterfield, S44 on a permanent basis.Working from our Chesterfield office and reporting to the Lead Account Manager, you will be responsible for generating gross profit through developing, negotiating and administrating new and repeat business with customers within the Aerospace market across various locations.Key Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Development of a sales strategy and forecast for the UK and worldwide business·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Focus on maintaining and developing established customer relationships·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide a daily direct link to customers ensuring customer focus and service is maintained by meetings·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To continually monitor market dynamics and trends, recognising areas of opportunity or risk within the export sales area·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maximise potential from new and existing accounts·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with Operations, Accounts and Purchasing Departments to ensure orders are completed as requiredRequired Skills and Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ideally experience gained in a sales environment focusing on Aerospace metals in various locations·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Outstanding communication skills and sales experience·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in developing relationships with and negotiating with customers and suppliers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Administration and contract management skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Focused understanding of customer care and after sales serviceIdeally candidates will have an experience of working within an aerospace sales or account management position and be able to provide excellent levels of client services.Hours of work are Monday to Thursday 9.00am to 5.00pm, Friday 9.00am to 2.00pm.The starting salary is £42kpa, with excellent company benefits.Please apply online and complete the application form to be considered for this position.

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AdministratorPremium

Account ManagerPremium

Export Account ManagerPremium

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